Individuals received physical and mental health support as well as help accessing resources such as financial aid, housing, food, education, rehabilitation, employment and transportation.Īfter a thorough pilot, outcomes demonstrated fewer hospitalizations, reduced emergency room visits and lower pharmacy costs, so Anthem formally adopted the program at the beginning of 2020. Through this pilot, Anthem Medicaid members who were dealing with trauma were connected with support teams and innovative technology tools that could help address their needs. “Anthem understands that violence, trauma, stress, isolation, financial instability and other adverse social experiences can severely impact health, so we are adding programs and interventions that address disparities and help empower our most vulnerable members to achieve a better quality of life.”Īnthem engaged Mindoula, a population health management company, to pilot a program that offers specialized care for individuals who have been impacted by interpersonal violence, including gang and domestic violence. “In Nevada and across the country, we are seeing more people of all ages who are struggling with life challenges, especially amid the COVID-19 pandemic and social unrest,” said Lisa Bogard, President, Anthem Blue Cross and Blue Shield Nevada, Medicaid. A newly added program that offers in-person care teams and virtual supports that are available 24/7, has been expanded to help more members address trauma, suicide risk and complex mental health conditions. Las Vegas, NV – Anthem Blue Cross and Blue Shield Nevada has increased access to tools and resources for Medicaid members who are struggling with physical, behavioral and life challenges. Capabilities & Initiatives Show Capabilities & Initiatives submenu.The BCBS System Show The BCBS System submenu.Individuals & Families Show Individuals & Families submenu.Member Services Show Member Services submenu.Please refer to your Member Guide to confirm that your pharmacy benefits are offered through Blue Cross NC. (In some cases, employer groups carve out the prescription drug benefit and contract with a vendor separately. Prescription drug claims should be sent to: To file a claim for prescription drug benefits obtained at a non-participating pharmacy, you may download the form online. If your member ID card says Medco on the back, your prescription benefits are administered through Medco, Inc. Complete a claim form to file a claim for prescription drug benefits obtained at a non-participating pharmacy. If your member ID card says Prime Therapeutics on back, your prescription benefits are administered through Prime Therapeutics. If you need a claim form or help on how to file a claim, call Blue Cross NC's Customer Service at 1-87 or write to: However, you will need to file claims for any lenses, frames and dental products or services received. The participating provider will file claims for you. In most instances you do not have to file claims. Non-Discrimination Policy and Accessibility Services. Get a Quote for Individual and Family PlansĪncillary and Specialty Benefits for Employees.Health Plans for Individuals and Families.
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